Frequently Asked Questions

Are you an approved repairer for my insurance company?

Yes, Northside Smash Repair does work for all insurance companies.

Can I choose any smash repairer?

Some insurance companies will give you the choice of choosing the smash repairer you would like to work with and others stipulate who will repair your vehicle.  Since Northside Smash Repair works with all insurance companies, give us a call on 07 3353 3089 to discuss your options.

Can the quote amount for my repairs change?

Since quotes are based upon a visual inspection, there could be further damage found upon disassembling your vehicle.  In such an event, you will be notified immediately of any impact upon the quotation.

Do I need more than one estimate for my insurance claim?

No, usually you only require one estimate from a smash repairer, unless your policy stipulates otherwise.  Northside Smash Repairs is an industry approved repairer for all major insurance companies.

Do you do restoration work?

Yes, we provide car restoration and upgrade services .  Call us on 07 3353 3089 to discuss your options. 

How long will the repair take?

We are able to provide you with an approximate completion time of implementing your repair.  The timing will depend on the extent of the damage.  We will do our best to complete the repair within the estimated timeframe, however if there are any unforeseen delays, you will be notified immediately. 

How much will it cost?

Each repair job is quoted upon and accepted by you before any work is carried out.  Your vehicle’s damage is visually inspected onsite at Northside Smash Repairs or from the photos you email to us.  An estimate is provided based upon this visual inspection.

I have had a car accident, what do I do now?

If you have had a car accident or have witnessed one, you must stop to check if there are any injuries or property damage.  Call the police and remain calm.  You will need to exchange details with the other parties and witnesses including names and addresses. 

What can I do if the other party is not insured?

If the other party is not covered by insurance, you have the option to make a claim through your own insurer.

What information do I need to provide to Northside Smash Repair?

You will need to provide the name of your insurance company.  If you have the name and address of the person whom you have had the accident with, bring those details along so that we can help you with the insurance claim lodgement.  Our aim is to make this process as easy as possible for you.

Stafford

We have just opened a second workshop in Stafford!

Call us on 07 3356 8728

Everton Hills

Calls us on 07 3353 3089

Brendale

Calls us on 07 3205 8933

Its not just smash repair!

Smash Repair might be a large part of our work but we also specialise in several other services related to, but also separate from, accidental damage and helpful to both commercial and other private sector.

These include:

We stand out from our competitors...

That's no accident!